Support
Need help with one of our apps? You’re in the right place. We’re here to make sure you have the best experience with Saltserv software.
Contact Support
For any questions, issues, or feedback, reach out to us directly:
📧 Email: oday@saltserv.com
We typically respond within 24–48 hours on business days.
Frequently Asked Questions
General
How do I report a bug?
Send us an email at oday@saltserv.com with a description of the issue, the app version, and your device/OS version. Screenshots or screen recordings are always helpful.
How do I request a feature?
We love hearing your ideas! Email us with your suggestion and we’ll consider it for future updates.
Where can I find release notes?
Check our blog for detailed write-ups on major releases, or view the version history in the App Store for each app.
App-Specific Support
ADB Dock
What is ADB Dock?
ADB Dock is a macOS app that provides a visual interface for Android Debug Bridge (ADB) commands, making Android development workflows faster and more accessible.
System Requirements
- macOS 13.0 (Ventura) or later
- Android device with USB debugging enabled
Common Issues
- Device not detected: Ensure USB debugging is enabled on your Android device and that you’ve authorized the connection when prompted.
- ADB not found: Make sure you have Android SDK Platform Tools installed, or let ADB Dock use its bundled version.
iOS App (Coming Soon)
We’re working on a new iOS app. Support documentation will be available here upon release.
Beta Testing
Interested in testing early builds? Email us at oday@saltserv.com to join our TestFlight program.
Privacy & Data
We take your privacy seriously. Our apps are designed with privacy in mind:
- No Personal Data Collection: We don’t collect personal data unless explicitly required for app functionality
- No Data Sales: We never sell or share your data with third parties
- Anonymized Analytics: When used, analytics are fully anonymized and used solely to improve the app experience
- Local Processing: Most data stays on your device and is never sent to our servers
Quick Privacy Facts
| Aspect | Our Practice |
|---|---|
| Data Collection | Minimal to none |
| Data Sharing | Never with third parties |
| Tracking | No cross-app or cross-site tracking |
| Ads | No advertising in our apps |
📄 Read our full Privacy Policy →
Refunds
For purchases made through the App Store or Mac App Store, refund requests are handled by Apple. You can request a refund through Apple’s Report a Problem page.
Stay Updated
Follow development updates and announcements:
- Blog: Check our Posts for the latest news
- Email: Reach out anytime at oday@saltserv.com
Thank you for using Saltserv software! 🚀